User Experience: FAIL!!

Friday, August 13, 2010 0 comments

As seen on a recent Adaptive Path post:


OK.  I get most of it but what are the two before "Don't Feed the Squirrels"?

Design Patterns for Social Experience

, 0 comments

Yes...I know...it has been a long time since I have posted anything in this space. Let me just start out saying that I have been really busy! I am still the sole intranet resource for my company (of 4500 employees) and I am doing the job of 2 or 3.

That being said, I have been working on revamping our "People Finder" application and finally adding some more social features such as two way connections, status updates, and activity feeds.

I have been doing quite a bit of research and found this really great article on Human 2.0 titled Design Patterns for Social Experience.

This really spoke to me:

...social experience design is about the interaction between people rather than the interface between the human and the computer – and that while you can fairly well control one person’s experience with a system, you cannot predict or control how people will choose to interact with each other.

As such, when you design a social experience, all you can really do is provide a framework. You can set the basic rules and capabilities, but the participants will finish the design for you.

Even though this article is about as old as my last post, I think it is worth a read for any intranet manager working on social projects.

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